Our Commitment to Privacy:

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Border Energy website. On some pages, you can enroll to have Border Energy supply your electricity and/or natural gas. The types of personal information collected on these pages are:

  • Account Holder Name
  • Business Name (if applicable)
  • Service Address
  • Billing Address
  • Phone Number
  • Utility Account Number
  • Utility Meter Number/Service Delivery Identifier

The Way We Use Information:

We use the information you provide to allow Border Energy to act as your provider of electricity and/or natural gas and only request information necessary to complete that process. We do not share this information with outside parties except to the extent necessary to complete your enrollment. We may contact you regarding the information you have provided to us while enrolling.

We use non-identifying and aggregate information to better design our website and to share with our partners. For example, we may tell a partner that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form. We do not, however, disclose anything that could be used to identify individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security:

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under the age of 13.

How You Can Access Or Correct Your Information:

You can access all of your personally identifiable information that we collect by contacting us directly via our toll free number at 1-888-901-8461. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to it.

Should you have other questions or concerns about these privacy policies, please call us at
1-888-901-8461 or send us an email at wecare@borderenergyinc.com